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IMRE creates the best kind of exposure

IMRE's financial services team builds brands, manages reputations and boosts the bottom line. Our expert strategists use research from financial advisors, insurance agents, risk managers and customers to communicate the right messages at the right time—for results that are right on target.

Paul Eagle

Paul Eagle

Vice President, Financial Services

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What I do…

I oversee the Financial Services Business Unit at IMRE

What’s my title…

VP

What that means…

I develop client communication strategies, manage and develop staff and work on new business initiatives

What I’ve done…

I built a talented staff the works on some of the biggest financial services brands in the country including T. Rowe Price, Travelers and Wells Fargo, among others

What I believe…

Everything is possible with humor and hard work

One thing I know for certain is…

That nothing is for certain

If I weren’t a Marketing/Communications Guy, I’d…

Work in the music industry

The earliest sign I’d work in advertising was…

When I worked as a college DJ

One thing I can’t live without…

Music

My life changed when I…

Joined the Peace Corps

The moral of my story is…

Kindness matters

The best advice I ever got was…

You can be kind and strong at the same time

My worst habit is…

Diet coke and cigars

Is the glass half full or half empty?

Full to the brim, with a little spilling out

“If it ain’t broke…’

You are doing something wrong

Chocolate or Vanilla…

Chocolate – big time!

My Twitter bio says…

Like to watch my kids play sports and like to collect records

I never leave the house without…

My iPhone

When I wake up in the morning, the first thing I do is…

Make very strong coffee

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Matt Weaver

Matt Weaver

Account Manager

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What I do...

In a nutshell, I build relationships with my clients, gain their trust, help them find opportunities to tell their stories, and challenge them to think outside their comfort zones

My title is...

Account Manager

What that means...

I’m a Jack of all trades, master of none

What I've done...

o I’ve spent nearly 20 years in various leadership positions in the financial and professional services industries

Where I've been...

A top ten CPA firm in the country, a multi-billion dollar financial institution serving the Mid-Atlantic region, and in various professional positions in advertising and healthcare communications

What other career/job/line of work would you be in if you weren’t in the field you’re in now?

Starting quarterback in the NFL – if I only had the size, talent and speed

What I believe...

Everything happens for a reason

One thing I know for certain...

If anyone ever says you are ready for kids, they are lying

Chocolate or vanilla?

Isn’t vanilla a synonym for “boring?” Chocolate every time

In your perfect world, what title would appear on your business card?

The Millionaire Next Door

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Gina Birdsall

Senior Account Executive

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What I do...

I lead successful marketing campaigns and media outreach for major Financial Services brands

What that means...

I help my clients navigate the Financial Services marketing and media landscapes by collaborating to develop measured strategies, building strong relationships, and following through with thoughtful execution

How I got here...

Hard work, determination, kindness, and a little luck

One thing I can't live without...

Talk radio. I’ve been listening to the same morning show for 12 years - it’s like starting every day out by having coffee with old friends

My life changed when...

I learned how to cook with beer. A gag-gift cookbook my dad gave me in college has lead to some awesome beer-based recipes – including one for chocolate cake

The best advice I ever got was...

Worrying is like a dog chasing his tail - it wastes a lot of energy and never has an impact on the outcome

Is the glass half full or half empty?

Depends on what I’m drinking

When I wake up in the morning, the first thing I do is...

Open the window - I can’t wake up without sunlight

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Christine Tobar

Christine Tobar

Senior Account Executive

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What I do...

Public Relations

My title is...

Senior Account Executive

What is the best part about working at IMRE?

Each individual at IMRE provides a unique perspective, bringing new ideas to the table and interesting points of view for clients

Where I've been...

I have written for publications including The Daily Record, Inside Lacrosse, and Chesapeake Magazine. I’ve worked for Maryland’s highest ranking official, the Governor of Maryland, and also worked for the Maryland’s longest standing Attorney General

One thing I know for certain...

I do not like olives

My secret crush is...

CJ Cregg from the West Wing

The best advice I ever got was...

It’s not about the outcome, it’s about the process

My guilty pleasure TV show is...

Game of Thrones

When I wake up in the morning, the first thing I do is...

Kiss my husband and hug my dogs

Name 5 things you would take to a desert island.

Swiss Army knife, bulk pack of lighters, fishing gear, my husband, and a giant pot

What does it take to be a leading company in today’s Financial Services industry?

Customer service is number one

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Alison Giella

Alison Giella

Senior Account Executive

What I do...

I provide integrated public relations support for companies in the financial services industry

My title is...

Senior Account Executive

What that means...

I help my clients reach their goals by delivering creative ideas, providing strategic counsel, anticipating next steps, and focusing on results

What I've done...

I’ve supported major product launches, organized press events of all sizes, planned media tours, traveled quite a bit, secured top-tier client placements, and worked on projects with celebrities ranging from Dr. Dre to Bill Nye the Science Guy

What I believe...

That beliefs can change, and that one should always be open-minded to new ideas, and that everyone should work in a restaurant at some point in their life

Who inspires you—personally and/or professionally?

Personally I’m inspired by anyone who dedicates their time to helping others without expecting anything in return; professionally, I’m inspired each day by my colleagues because of their passion for the industry, their clients and getting results

What other career would you have if you weren’t in PR?

I’d definitely want to be an English teacher - I’m a grammar and spelling nut who loves to read and write (that whole summer break thing wouldn't hurt, either)

If it aint broke...

I would never use the word 'ain’t' in a sentence

Is the glass half full or half empty?

It depends if you’re drinking or pouring

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Wendy Clark

Wendy Clark

Account Executive

What I do…

I work with Financial Services clients to help promote their brands

What’s my title…

Account Executive

What that means…

I act as a liaison between my clients and their audiences - everyone from the media and investors, to the general public

What I’ve done…

I’ve listened, learned, and worked hard to become an extension of the brands that I represent

Where I’ve been…

I started my career at a prominent mutual fund company where I not only learned about finance, but about client service as well

How I got here…

I took a chance and believed in myself

What I believe…

Some rules are meant to be broken, but The Golden Rule isn’t one of them

One thing I know for certain…

In order to be truly happy, you have to be able to laugh at yourself

My life changed when…

I traveled abroad for the first time - learning about new people and cultures helped to expand my view of the world

The moral of my story is…

Honesty is always the best policy

What resonates with today’s target audiences is…

Audiences love to hear good news — like when organizations step up and do the right thing, whether it’s through donations, volunteer work or just making good decisions

For fun outside the office…

I find any excuse I can to be outdoors, whether that means hiking, kayaking or just walking my dog

Tell us something about yourself that people who don’t know you would be surprised to learn….

I can hang drywall, insulation and siding

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Denise Kitchel

Denise Kitchel

Vice President, Marketing & Client Relations

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What resonates with target audiences today?

Authenticity. We’re all consumers, and we all have high expectations that brands will create immediate connections with us.

Name one prized accomplishment to date in your marketing career.

Having a hand in bringing many celebrated brands to IMRE’s growing client portfolio.

What made you want to work in the communications industry?

There’s constant change in this business—and change is both healthy and exciting. There’s no fear of boredom here. That, plus agencies are a “liberal arts” mecca. It’s the perfect setting for someone who thrives on multiplicity of subject.

What strengths/skills do you bring to your clients?

I’m a great listener. I can “process” client needs and challenges and turn them into meaningful outcomes. I’m also keenly aware of the fact that our clients are under immense pressure and approach each conversation with that sensibility.

In your perfect world, what title would appear on your business card?

Coach K

What do you do for fun outside the office?

I run, go on adventures with my kids, drink wine with my husband, follow modern and contemporary art, travel and spend time amongst family and friends.

Tell us something about yourself that people who don’t know you would be surprised to learn.

I was a concert oboist.

Who inspires you—personally and/or professionally?

Great leaders, writers and artists, smart people…and people who overcome extreme adversity to achieve success.

What other career/job/line of work would you be in if you weren’t in the field you’re in now?

I’d either be an author or a therapist.

If you could have lunch with any famous person, living or dead, who would it be and why?

In the land of the living, Elton John would be a blast. Although parenthood may be mellowing him out a bit. In the land of the deceased, I’d dine with Matisse. Such a body of work—I’d love to learn firsthand about his creative process.

If you were writing the story of your life, what would the title be?

The Quest for Greatness

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Chris Denney

Chris Denney

Vice President & Creative Director

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What has changed the most in marketing over the past 5 to 10 years?

Without a doubt, the need for messaging and creative to work harder strategically. Channels rarely stand alone, so you have to understand the needs of each user. A print headline doesn’t necessarily work on a Facebook page, but it does need to support the brand message. That’s both the challenge and the opportunity to speak to divergently engaged audiences.

Where do you see marketing headed in the next several years? What trends are on the horizon?

The new model that’s emerging is having ideas that are big, but have a strategy of participation—lots of participation. I also heard a quote lately that I believe sums up an approach: “We have to create ideas that can be advertised, as opposed to just advertising ideas.”

What does it take to be a leading agency today?

For an agency, ideas are everything. No matter how we change the way we reach audiences, the idea will always be what gets you there. And the way to get great ideas is through integration. You have to have all of your capabilities involved in idea generation, and you have to have a strong account team to lead it strategically.

How has consumer behavior changed in recent years—particularly with regard to the type of information they receive and how they receive it?

While it’s well documented that audiences demand tailored messages, I still believe they’ll pay attention to a great story. So, again, the idea rules.

What made you want to work in the creative field?

I love the idea of branding and creating stories. As creative director, I also love seeing the team come up with great ideas—and the groundswell they create when they work.

What strengths/skills do you bring to your clients?

I bring a strong sense of branding to the table. I believe that all of the work we do has to support and be true to the brand. That means looking at creative through a strategic lens.

In your perfect world, what title would appear on your business card?

CIO - Chief Idea Officer

What do you do for fun outside the office?

These days, I hang out with my baby boy. When I had a life, I played squash, enjoyed gardening and cooking.

Tell us something about yourself that people who don’t know you would be surprised to learn.

When I was a photographer’s assistant, I traveled the world shooting skiers in the Swiss Alps, hang gliders in Hawaii and swimsuit models in Brazil, to mention a few.

What other career/job/line of work would you be in if you weren’t in the field you’re in now?

Something to do with cooking or food. Or wine. Or lots of wine.

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Craig Strydom

Craig Strydom

Associate Creative Director

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Where do you see the advertising industry headed in the next several years?

As the novelty of new media delivery methods wears off, the idea will re-emerge as the basis for solid engagement.

What does it take to be a leading company today?

Smart thinking.

How has consumer behavior changed in recent years?

People are consuming media at voracious levels and using a smorgasbord of new media devices, sometimes simultaneously.

Name one prized accomplishment to date in advertising.

I was involved in creating a print ad for Time magazine that elicited death threats.

What qualifies you as an expert?

Over 17 years working in four countries across three continents, I’ve been featured 15 times in Creativity Magazine, published in the Sunday Independent and the Mail & Guardian and received awards including Cannes, One Show, London International Awards, New York Festivals, Radio Mercury and the O’Toole award for mid-sized agency of the year.

What is the best part about working at IMRE?

Here the planets align, and creativity rises to the top as a true differentiator.

Describe your overall marketing and communications philosophy.

People will stop and listen if you have something interesting to say.

In your perfect world, what title would appear on your business card?

Conceptualizer

Tell us something about yourself that people who don’t know you would be surprised to learn.

I was a medic in the army.

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Ben Myers

Art Director

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What I do...

I create stuff and make things from scratch

What that means...

I concept, design, and make memorable and successful campaigns

What I've done...

If it has a visual component to it I’ve probably worked on it

How I got here...

Having worked in many aspects of design throughout my career, I was looking for a place where I could use all my skills and continue to grow and learn; I found it at IMRE

What I believe...

You have a very short window to get people to take notice, so visually it better be compelling

One thing I know for certain...

Good food cures all - that’s why I can’t live without my Wüsthoff eight-inch chef’s knife

Scrabble or Words with Friends?

Draw something

If I could compete on any game show it would be...

The Price is Right; specifically I would like to play “Plinko”

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Crystalyn Stuart

President, 5Loom by IMRE

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What I do...

I lead a team of talented Snerds who build and manage cutting edge, strategic social marketing campaigns for the world’s largest brands

My title is...

President, 5Loom by IMRE

What that means...

I’m privileged to work in the most innovative marketing space alongside top professionals who master the art, science and business of the social web

What I've done...

I've built a social marketing practice to 20 practitioners leading social marketing strategies, campaigns and programs for some of the worlds’ leading brands

Where I've been...

Client side, and agency-side—thriving in places like IMRE that support the idea of social marketing and give me the rope I need to make something BIG happen every day

One thing I know for certain...

Awesomeness can be inspired in anyone

One thing I can’t live without...

My daughter

The best advice I ever got was...

I can only control what I can control

My guilty pleasure TV show is...

The Biggest Loser - come on, it's inspiring!

Name 5 things you would take to a desert island.

Sunblock, ipad with solar charger, cocktails, and a plane

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Tom Poe

Tom Poe

Social Marketing Program Director

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What has changed the most in communications over the past 5 to 10 years?

What hasn’t? The rise of Facebook as a dominant global communications channel is perhaps the most significant development in the past 5 years.

Where do you see marketing and PR headed in the next several years? What trends are on the horizon?

Social media, mobile technology and tools like Skype will fill in the final missing pieces of the Internet’s hyperconnected world. Improvements in automated translation will break down any remaining language and geographic barriers, creating a truly global network.

Name three keys to successful social marketing right now.

Storytelling, community and fun.

What resonates with target audiences today?

People respond to engaging content and great stories. Beyond these core marketing principles, campaign success is all about launching, testing and optimizing.

What strengths/skills do you bring to your clients?

Spreadable ideas and programs that tightly align with overall business goals.

What is the best part about working at IMRE?

I enjoy fountain soda, spontaneous happy hours and delivering an endless supply of “firsts” for our clients.

In your perfect world, what title would appear on your business card?

Chief Inspiration Officer

What do you do for fun outside the office?

I monitor how campaigns are performing off hours. (Seriously.)

Tell us something about yourself that people who don’t know you would be surprised to learn.

I founded three dot-com companies and own over 300 PEZ dispensers.

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Adam Streets

Social Marketing Program Director

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What I do...

I strategize and develop innovative campaigns to increase our clients ROI in the social realm

My title is...

Program Director

What that means...

I manage a team of talented individuals and push our clients into new social areas they haven’t yet considered

What I've done...

I try to look forward, not back

What I believe...

You will always grow older, but you might not necessarily grow up

What resonates with target audiences today?

Audiences want to share experiences, and they expect immediate action - social media offers 24-hour brand connections

Name one prized accomplishment to date.

Being part of a team that won the PRSA Silver Anvil Award for launching a new product is a great achievement, and one I wish to repeat

May smartest move was...

Folding that pair of Queens

When I wake up in the morning, the first thing I do is...

Check Facebook

If I could compete in any game show, it would be...

American Gladiator

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Christine Pierpoint

Christine Pierpoint

Vice President, Emerging Media

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What I do...

I head up Emerging Media

What that means...

My team and I collaborate with the other business units and practice areas to create and execute brand engagement strategies for web and mobile channels

Where I've been...

I’ve run the gamut from being the lone web person in a traditional ad agency to being one of many specialists in a mega digital shop, and everything in between

The moral of my story is...

Life isn’t a marathon, it’s a series of sprints. Each one gives you stamina to go a little faster and further then the one before

If it ain't broke...

Then my kids haven't gotten their hands on it yet

Scrabble or Words with Friends?

Scrabble – it’s too easy to cheat in Words

When I wake up in the morning, the first thing I do is…

Check my email (sad, I know)

If I could compete on any gameshow, it would be...

Jeopardy

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Alyssa Hulka

Alyssa Hulka

Emerging Media Director

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How has consumer behavior changed in recent years?

The iPhone has changed how I do business, how I keep in touch with friends and family and many other parts of my life. I think that product is just one example of changing consumer behaviors and how we need to adapt our marketing techniques and approaches to expanding technology platforms.

What strengths/skills do you bring to your clients?

The developers I work with will tell you I’m really detailed in everything I do, from the 60-page requirements documents to pushing cross-browser or cross-email client testing. I don’t let things go until they’re done exactly right!

What qualifies you as an expert?

I began my career in technology consulting, so I’ve had every role on an IT project—developer, QA tester, business analyst, you name it. This gives me a broad spectrum of knowledge to pull from when I’m planning a project and ensuring that each stage is executed correctly.

What is the best part about working at IMRE?

Our people and our clients. We have a culture that encourages fun and competitiveness, and everyone is hard-working, talented and dependable. It’s a joy to work on projects where we’re integrating across multiple disciplines. And our clients allow us to challenge them and ourselves in the process.

Describe your overall marketing and communications philosophy.

As a tech geek, I tend to focus more on measurement and how to judge the success of a campaign. The more tangible the better! So I encourage risks as long as we can measure the outcome.

What do you do for fun outside the office?

I love playing most team sports. Floor hockey and broomball are my current favorites. Give me a stick and a ball to chase and I’m happy.

If you had to describe your job as a Facebook status, how would it read?

Launching a new [website, Facebook app, blog, iPhone app] today and so proud of the amazing work from my team!

What’s the last great book you read/movie you saw?

I wish I could say something technical or PM-related, but I admit that I really loved the Harry Potter and Twilight series.

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Jemal Cole

Emerging Media Technology Director

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What has changed the most in Emerging Media over the past 5 to 10 years?

Everything—the technology, the platforms and most of all, the audience’s expectations. What hasn’t changed is the need for proven solutions from industry experts.

Where do you see Emerging Media headed in the next several years? What trends are on the horizon?

The success of the Internet has always been about simplifying communications. Today’s mobile websites and applications and tomorrow’s tablets continue that shift. They narrow the focus of a task to its most essential elements and enable the sharing of information anywhere.

What does it take to be a leader in Emerging Media today?

You have to take in a tremendous amount of information all the time. More importantly, you have to put all the new techniques into practice. To make something great for your clients, you have to have the experience to know what works and how best to meet their needs.

Name three keys to successful marketing via Emerging Media right now.

The secret is simple: You need to know your audience, understand your technology and focus on the message. The hard part is putting in the time to research your audience, to learn the ins and outs of the technology and to cut away all the parts of a design that aren’t communicating that message.

What qualifies you as an expert?

I was programming before I could ride a bike, and have been programming on the Internet since 1992. My expertise in development began when I put up my first professional website in 1996. I’ve been working to stay on the cutting edge of web technology ever since.

What is the best part about working at IMRE?

There’s nothing better than working with people who are excited about their job. The people here are incredibly passionate about their clients, and that passion pushes them to provide great service.

What do you do for fun outside the office?

Like most programmers my age, I play a few video games, but my real hobby is comic books. My embarrassing addiction is the reason that my wife and I have separate bank accounts: as long as she doesn’t have to see what I’m spending, we’re okay.

Tell us something about yourself that people who don’t know you would be surprised to learn.

As much as I love technology, I also make stuffed animals (monkeys and monsters) for all of my friends’ children. My wife and son got me started by taking a class at the American Visionary Arts Museum, and now I’ve got stacks of them waiting to be mailed out.

If you could have lunch with any famous person, living or dead, who would it be and why?

Anyone holding such an historic dinner would be crazy not to invite Tycho Brahe, the 16th century Danish astronomer. Not only did he make accurate maps of the paths of the planets, he also had a pet moose and a copper nose—having lost his original in a duel.

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McGavock Edwards

McGavock Edwards

General Manager, Raleigh Office

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What I do…

I drive my team to excel, ask my client to consider altering the norm, sing praises oftens hold clients’ hands, encourage, placate, read, write, teach, listen

My title is...

Account Director, PR Practice Director, General Manager, Raleigh (Tied for IMRE’s longest title)

What that means…

I solve problems, make sure my team is shining, and, I make sure the client knows it

How I got here…

Who knows? …but it’s where I’m supposed to be!

What I believe…

Good communication can solve most any problem

One thing I know for certain…

My dad was right: Love many, trust few, but always paddle your own canoe

If I weren’t an agency person, I’d be…

A White House communications aide - that’s how much I love my job.

My life changed when…

I went all Apple®

I never leave the house without…

My iPhone - duh

My worst habit is…

My iPhone

Is the glass half full or half empty?…

I’m a PR person - It’s ALWAYS half full!

Name 5 things you would take to a desert island.

iPod with solar charger, a journal, my favorite pen with cartridges, my son and a soccer ball

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Kelly Nowlan

Research Director

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What I do...

I manage IMRE's Market Research Practice Area

What that means...

I lead qualitative and quantitative research for our clients, identifying actionable insights they can use to enhance their PR and marketing activities

What I believe...

You never know until you ask

One thing I can't live without...

Good music

The moral of my story is...

You make your own luck

My guilty pleasure TV show is...

Mad Men, Smash and Celebrity Apprentice

Is the glass half full or half empty?

50% full, with a margin of error of 3%

I never leave my house without...

My iPhone

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Shawn Draper

Shawn Draper

Partner & President, Home & Building

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What I do…

I bring the best people together with the most progressive clients in the Home & Building industry to accomplish great things

My title is...

Partner & President, Home & Building

What that means…

I have the opportunity to facilitate the development and implementation of our vision for our home and building business for the agency

What I’ve done…

I've put together a team of experts that are recognized by clients, media, and peers as the best in the industry…plus a few other big ideas

Where I’ve been…

I have been around the block a few times with different people – industry leaders, challengers, and start-ups – often in the drivers seat with great support and success

How I got here…

Serendipity. Three mutual industry friends introduced Dave Imre and I to one another on the same day; the real twist of fate is these three people were the only ones that know Dave and I were looking for what’s next

If I weren’t a Marketer I’d be a…

A lawyer - both professions master the art and science of changing people’s behaviors for the benefit of their clients

One thing I can’t live without…

DIzzle…ask me about it some time

My life changed when I…

Met Jana Johnson (now Draper) in college - since that day, everything in my life has gotten better

My secret crush is…

Anyone who has mastered the game of golf - I would give most anything to play the game well

My smartest move was…

Joining IMRE. No joke. At the risk of coming off as a big suck up, I am a person with a million ideas, and, at IMRE, I get paid to share these ideas

The moral of my story is…

Fortunately, the final chapter has not been written yet, so stay tuned to find out

The best advice I ever got was…

The best answer to most challenges is to simplify. Money problems, simplify. Work stresses, simplify

My worst habit is…

Being impatient - this is root of all evil for me. It prevents me from relaxing and enjoying the success in hand - which is why I have taken up golf (psych)

Chocolate or Vanilla?

Twist – there is no reason we cannot have the best of both

I never leave the house without my…

Shirt, pants, shoes, iPhone, clean hair, and a place to go

When I wake up in the morning, the first thing I do is…

Count my blessings

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Mark Eber

Partner & President

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What I do…

I help provide collaborative work environment where all who want to can achieve success

What’s my title…

Partner & President

What that means…

I get to choose what flavors are in the fountain soda machine

What I’ve done…

I've hired lots of people smarter than me and provided them the tools and empowerment to do their jobs

How I got here…

Focus, hard work, dedication and a little bit of luck

What I believe…

Set goals and challenge yourself and those around you every day

One thing I know for certain…

If you ain’t first, you’re last

My life changed when…

My wife and I had our first daughter, then our second, then our third and then our fourth. Claire’s and Hollister is where I roll

The moral of my story is…

I think Bob Marley said it best, “Every little thing gonna be alright”

Is the glass half full or half empty?

Overflowing

When I wake up in the morning, the first thing I do is…

Say good morning to Jody (my beautiful wife of 20 years)

If I could compete on any game show it would be…

Press Your Luck – no Whammies!

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Dave Imre

Dave Imre

Partner & Chief Executive Officer

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What has changed the most in communications over the past 5 to 10 years?

The overall importance of communications hasn’t changed, nor have the basic tenets of authenticity and connecting brands to customers. What has: the speed and the number and variety of channels being used.

Where do you see communications headed in the next several years? What trends are on the horizon?

I see more change at a more rapid rate.

What does it take to be a leading company today?

It takes a strong brand with strong products and services that’s willing to be a good corporate citizen and is willing to listen to customers and react accordingly.

Name three keys to successful communications right now.

Listen, listen, listen…

What qualifies you as an expert?

The expert label is earned anew at virtually every encounter. It’s not like being granted tenure in a college setting.

What is the best part about working at IMRE?

It’s an environment where I can constantly learn new things from my colleagues.

What would people who don’t know you be surprised to learn?

I was an intern for Oprah when she was in Baltimore. (Oops—showed my age!)

If you were writing the story of your life, what would the title be?

The Accidental and Lucky Entrepreneur

What’s the last great book you read/movie you saw?

I like mindless, fun comedies and will run to see anything with Will Ferrell.

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Kelly Heritage

Kelly Heritage

Account Manager

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What has changed the most in the Financial Services industry over the past 5 to 10 years?

All the channels that the limited number of press is responsible to fill.

Where do you see the Financial Services industry headed in the next several years? What trends are on the horizon?

Companies have figured out they can talk directly to their customers now—they don’t always need the media.  So now it’s our job to help them determine the best channels to use and the right message to send.

What does it take to support Financial Services companies today?

It’s all about being flexible—taking time to learn new technologies/channels and adapting to help clients maximize them.

How has consumer behavior changed in recent years—particularly with regard to the type of information they receive and how they receive it?

The biggest change has to be how consumers connect with brands. They like them, follow them, check in with them—all are great opportunities for our industry to tap into their daily lives.

What resonates with target audiences today?

An opinion, a presence, a stance—audiences have more access to you, your other customers, your competitors, etc. It’s more important than ever to not hide.

What is the best part about working at IMRE?

The people. We have people from all walks of life here, and it’s always interesting to get a group of us in a room to tackle a problem. You never know what you’re going to get!

What do you do for fun outside the office?

I love heading to the shore whenever I get the chance. Watching the waves and feeling sand between your toes is hard to top.

What other career/job/line of work would you be in if you weren’t in the field you’re in now?

I would love to give kayaking tours in Annapolis.

If you were writing the story of your life, what would the title be?

It’s the Little Things

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